Electric Aggregator Issues Apology

Electric Aggregator Issues Apology

It has been brought to our attention that some residents recently received a packet from Constellation that shouldn’t have. The packet included a letter stating you would be automatically enrolled in the Genoa Electric Aggregation Program.

Here’s What Happened:

Mailing lists inadvertently included customers who have already selected an electric supplier and/or already opted out of the current program term.

Here’s What Happens Next:

No action is needed on your part.  Your account will not be enrolled with Constellation as indicated in the letter.  You will remain with the supplier you selected.

Constellation Energy has apologized to Genoa Township and its residents for this error and are available 24 hours a day, 7 days a week to answer questions.  Contact the Constellation Energy Customer Care Team at 844-916-0140.

Learn more about aggregation programs in Genoa Township on the utility webpage